Shipping & Delivery Policy

At CareHygino, we are committed to delivering your orders safely and on time. Please review our shipping and delivery policy below.

Delivery Coverage

We provide nationwide delivery across Pakistan, covering all major cities as well as remote locations through our trusted courier partners.

Order Processing

• Orders are processed within 2–3 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.): 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or periods of high order volume.

Shipping Charges

• We offer nationwide shipping at a flat rate of Rs. 250 per order.

• Free shipping promotions may be available on selected products or during special campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking ID via SMS or email, allowing you to monitor your shipment until it reaches your doorstep.

Failed Delivery Attempts

To avoid delivery issues, please ensure that your shipping address and contact number are accurate when placing your order.

If our courier partner is unable to deliver your package after multiple attempts, the order may be returned to us or cancelled.

Cash on Delivery (COD)

For your convenience, CareHygino offers Cash on Delivery (COD) services across Pakistan. Kindly ensure that the payment amount is ready when your order arrives.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 24–48 hours of receiving your package.

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos of the damaged or incorrect items

• A brief description of the issue

Our support team will review your request and provide a suitable resolution as soon as possible.

Delivery Delays & Exceptions

While CareHygino strives to deliver every order on time, certain circumstances beyond our control may result in delays, including:

• Courier service disruptions

• Severe weather conditions or natural disasters

• Public holidays

• Strikes or other unforeseen events

We appreciate your patience and understanding in such situations.